What devices are compatible with eSIMs?
Most modern smartphones, including the latest iPhones and Android devices, support eSIM technology. Please check our list of compatible devices to ensure your phone is eSIM-ready and unlocked.
How long does it take to activate an eSIM?
Activation is almost instant. Once you scan the QR code or enter the activation code, your eSIM should be active within a few minutes.
Can I use my eSIM on more than one device?
An eSIM is typically linked to a single device. However, if you need to switch devices, you may contact our support team for assistance. Please note that some restrictions may apply depending on your plan and device compatibility.
How many times can I use the same eSIM?
An eSIM can be used multiple times. You can easily manage your eSIM by logging into your account. Once logged in, you can navigate to the "My eSIMs" section, where you have the option to recharge your eSIM as needed. This flexibility ensures that users can continue using their eSIM without any interruptions.
Can I use any other SIM with Destination Sim?
Yes, you can use other SIM cards alongside your eSIM, provided your device supports multiple eSIMs. you have the flexibility to disable or enable other eSIMs as needed, allowing you to manage multiple eSIMs conveniently on your device.
Do you provide 24/7 support?
Yes, our customer support team at Destination Sim is available around the clock, 24/7, ensuring assistance is always at your fingertips whenever you need it.
When will I receive my eSIM?
You will receive your eSIM within 5 minutes of your purchase. The process is designed to be quick and efficient, ensuring that you can start using your eSIM almost immediately after completing your purchase.
What should I do if my eSIM is not working?
First, ensure your phone is eSIM compatible and unlocked. If issues persist, restart your phone, check for software updates, or contact our customer support for assistance.