Europe

Most modern smartphones, including the latest iPhones and Android devices, support eSIM technology. Please check our list of compatible devices to ensure your phone is eSIM-ready and unlocked.

Activation is almost instant. Once you scan the QR code or enter the activation code, your eSIM should be active within a few minutes.

An eSIM is typically linked to a single device. However, if you need to switch devices, you may contact our support team for assistance. Please note that some restrictions may apply depending on your plan and device compatibility.

An eSIM can be used multiple times. You can easily manage your eSIM by logging into your account. Once logged in, you can navigate to the "My eSIMs" section, where you have the option to recharge your eSIM as needed. This flexibility ensures that users can continue using their eSIM without any interruptions.

Yes, you can use other SIM cards alongside your eSIM, provided your device supports multiple eSIMs. you have the flexibility to disable or enable other eSIMs as needed, allowing you to manage multiple eSIMs conveniently on your device.

Yes, our customer support team at Destination Sim is available around the clock, 24/7, ensuring assistance is always at your fingertips whenever you need it.

You will receive your eSIM within 5 minutes of your purchase. The process is designed to be quick and efficient, ensuring that you can start using your eSIM almost immediately after completing your purchase.

First, ensure your phone is eSIM compatible and unlocked. If issues persist, restart your phone, check for software updates, or contact our customer support for assistance.

Yes, using an eSIM is just as secure as using a physical SIM card. Your data is protected by the same security standards and encryption used by traditional SIM cards. Additionally, using an eSIM reduces the risk of losing a physical card or having it damaged.

If you lose your phone, contact us immediately. We can help deactivate the eSIM to prevent unauthorized usage. You can also transfer the eSIM to a new device if needed.

Yes, our eSIMs are designed to work in multiple countries. You can select a plan that covers multiple destinations or choose individual plans for each country you visit. Be sure to check the coverage details when selecting your plan.

The speed of the eSIM can vary depending on the country and the local network conditions. It is important to note that network speeds can differ based on factors such as network congestion, coverage, and the capabilities of the local mobile network.

The eSIM is designed exclusively for data usage. It does not support voice calls or SMS services. Users can use the data to access the internet, use apps, and perform other online activities, but you can use a separate SIM or service for voice calls and SMS.

To check the remaining data on your eSIM, you need to log in to your account. Once logged in, you can go to the "My eSIMs" section, where you will find detailed information about your eSIM, including the amount of data left. This allows you to monitor data usage and recharge as necessary.

We offer both prepaid and unlimited data plans. Check the specific details of your chosen plan for data limits and usage terms.