Privacy Policy

Some jurisdictions require Destination Sim to supply statutory notices regarding your Personal Data. These notices can be found here, including Destination Sim's GDPR, and CCPA specific notices.

Additional Terms

1. 01

   Applicability

   This Policy applies to you and your Covered Users with respect to the Services. You shall be responsible for (i) informing your other Covered Users, if any, of the existence of this Policy, as well as any amendments, updates, or modifications made to this Policy and (ii) agreeing to this Policy, as amended, updated or modified from time to time, on behalf of all Covered Users.

2. 02

   Types of Collected Data

   Destination Sim considers any information that can be used to directly or indirectly identify you to be "Personal Data," including without limitation, Personal Data that is accessed, collected, maintained, transmitted, and/or used by Destination Sim in the normal course of our business, and is subject to the provisions of this Policy, Terms of Service, and applicable law. Please note, in the absence of any notice to the contrary, you expressly grant Destination Sim permission to share your Personal Data at Destination Sim's discretion.

3. 03

   Methods of Data Collection

   Destination Sim uses cookies and similar technologies to enhance your experience and interactions with the Services. These tools can be stored locally, and are used by Destination Sim and our Representatives for operationally necessary purposes, as well as functional, performance, analytical, and marketing reasons. Destination Sim also uses third party tools, such as Google Analytics, to enhance our provision of the Services. Like us, Google Analytics may employ third party tracking tools to gather anonymous browser, operating system, geographic, and website navigation information. You can learn about Google's privacy practices here, as well as also opt-out of your data from being shared with Google Analytics by downloading Google's opt-out browser add-on here or by exercising your user choice options above.

4. 04

   Purposes of Collected Data

   1. For Customers. Destination Sim may use Personal Data to process your service requests, handle orders, deliver products and services, process payments, communicate with you about orders, provide access to secure areas of Destination Sim's website, and to enable Destination Sim to review, develop, and continually improve the products, services, and offers that it provides. Destination Sim also uses this information to prevent or detect fraud or abuses of Destination Sim's website and to enable third parties to carry out technical, logistical, or other functions on its behalf.

   2. For Visitors. Destination Sim may use Personal Data to send information about Destination Sim to visitors and to contact such visitors. Destination Sim also uses the information that it collects to improve the content of our website, enhance user experiences, and as training aids for our employees. Visitors have discretion as to whether to grant information to Destination Sim, and may opt-out from such processes as outlined above.

   3. For Payment Information. Destination Sim may ask Account holders to enter credit card or account information in order to process orders for Services. Financial information provided via our website is transferred to a Destination Sim Third Party Service Provider for payment processing. This information may be encrypted and stored for logging purposes by Destination Sim and our Third Party Service Provider for payment processing. Credit card numbers are used by Destination Sim's Third Party Service Providers to process payments and are not used for any other purposes. Destination Sim has entered into written agreements with our Third Party Service Providers, and it will continue to enter into written agreements with third parties that provide payment processing services.

   4. For Use Information. Destination Sim uses website use information to measure interest in and develop its web pages and marketing plans, customize the content you view on your web visits based on your activity during past visits, and administer Destination Sim's website. In addition, Destination Sim uses:

      • IP addresses to help diagnose problems with its servers, and to administer its website;
      • cookies and other tools to help it recognize users as unique when they return to Destination Sim's website. Destination Sim also uses cookies to tailor content or advertisements to match your preferred interest; avoid showing Visitors the same advertisements repeatedly; compile anonymous, aggregated statistics that allow Destination Sim to understand how users use its site and to help it improve the structure of its website; and
      • web beacons to count the number of times that its advertisements and web-based email content are viewed. Destination Sim combines web beacon information with cookies to track activity on its website originating from advertisements and web-based email content.

   5. For Support Information. Destination Sim uses information that you provide to it via telephone calls, chat, email, web forms, and other communications to correspond with you about services you may be interested in purchasing. If you elect to purchase a service online using a web form, Destination Sim will use the information to establish your account. Information you submit in writing, such as chat, email, and web form information is archived and may be tied to information that Destination Sim collects about your web visits. Your telephone calls may be recorded for training and operational purposes and Destination Sim may enter information you provide via telephone into its systems to use for the purposes described in this paragraph.

5. 05

   Disclosure to Regulatory Agencies and other Third Parties

   Destination Sim transfers Personal Data to third parties, including without limitation, law enforcement agencies and consumer reporting agencies, in the normal course of business, subject to service of lawful process or your written consent. If you breach the Terms of Service, or if Destination Sim is under a duty to disclose your Personal Data in order to comply with any legal obligation, Destination Sim may disclose your information to the relevant authority. Disclosure may include, but is not limited to, exchanging information with other companies and organisations for the purposes of regulatory auditing, fraud protection and credit risk reduction. In particular, Destination Sim may release the information it collects to third parties when Destination Sim believes that it is appropriate to comply with the law, to enforce legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct. Destination Sim may also release the information it collects to third parties, where the information is provided to enable such third party to provide services to Destination Sim, provided that the third party has agreed to use at least the same level of privacy protections described in this Policy, and is permitted to use the information only for the purpose of providing services to Destination Sim. In the event you request the disclosure of your Personal Data by Destination Sim by, you will be responsible for the cost of disclosure efforts outside of Destination Sim's normal course of business.

6. 06

   Access to Personal Data

   You control access to Personal Data maintained or stored by you via Destination Sim's web-based interface for account management. You may update your information at any time. You may cancel your account at any time and may request that your personal information be deleted from Destination Sim's databases, with the exception of: network access logs, which may be stored for any duration of time at Destination Sim's discretion; cases where financially fraudulent or otherwise illegal activity is deemed to have occurred (as determined by Destination Sim management or law enforcement officials), in which case personal information may be retained indefinitely for purposes of ongoing investigation and prevention of fraud recurrence; or cases where a violation of the Terms of Service has resulted in cancellation of your account (as defined by revocation of your permission to utilise Destination Sim's services), in which case personal information may be retained indefinitely for purposes of prevention of further use of Destination Sim's services in the future by the offending individual. Upon request, Destination Sim will grant you reasonable access to Personal Data maintained by Destination Sim about you. In addition, we will take reasonable steps to correct, amend, or delete information that is demonstrated by you to be inaccurate, incomplete, or processed in violation of applicable law. Unless required by law, Destination Sim will not permit you to access the Personal Data of any Data Subject other than yourself.

7. 07

   Sensitive Information

   Destination Sim will not intentionally collect or maintain, and requests that you do not provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs, or other sensitive information. If you host any material or information that is sensitive, such information and compliance with applicable privacy laws, remains solely your responsibility. Destination Sim is not responsible for any sensitive information stored by you on our systems.

8. 08

   Third Party Transfers of Data

   Destination Sim may transfer Personal Data to third parties acting on our behalf when operationally necessary to provide the Services. If Destination Sim has received your Personal Data in the US subsequently transfers your Personal Data to a third party acting on our behalf, and such third-party agent processes your Personal Data in a manner that is inconsistent with this Policy, Destination Sim will remain responsible and liable unless we can prove that Destination Sim is not responsible for the event giving rise to the damage.

9. 09

   Children's Online Privacy Protection

   The services are not designed for or directed to children under thirteen (13) years of age and Destination Sim will not intentionally collect or maintain information about anyone under thirteen (13) years of age.

10. 10

    Dispute Resolution

    Please direct any complaints regarding this Policy by submitting a request via our Support Center here. We will attempt to resolve any such complaints in a reasonably timely manner and in accordance with this policy. Issues regarding Personal Data not resolved pursuant to this section are subject to the dispute resolution procedures described in the MSA.

11. 11

    Changes

    Amendments to this Policy may be made at any time and you should check back frequently for any changes. Destination Sim shall have the right and ability to amend this Policy at Destination Sim's sole and absolute discretion, and any amendments herein shall be effective within fourteen (14) days of being posted by Destination Sim or by your continued use of the Services, whichever is later.

12. 12

    Verification

    Destination Sim utilises the self-assessment approach to assure its compliance with its Privacy Policy. Destination Sim regularly verifies that the Policy is accurate, comprehensive, prominently displayed, completely implemented, and in conformity with applicable international law. Destination Sim conducts its self-assessment on an annual basis to ensure that all relevant privacy practices are being followed. Appropriate employee training is in place and internal procedures for periodically conducting objective reviews of compliance are in place.